Even though the hosting service supplied by the different companies is relatively the same, every provider has their own platform with its own tweaks and different ways to accomplish specific procedures. That is why, an info-rich knowledge base will be rather helpful both for persons with little to no practical experience and for technically competent users who will ultimately learn how specific operations are performed, but will waste precious time in the meantime. The objective of such a knowledge base is to make the hosting service fast and easy to use, sparing users both time and efforts. The consequence is more gratified customers, as they can easily find the info they wish, and a lot less work for the customer support staff representatives, because typically the vast majority of the questions and difficulties that clients have are already listed in the knowledge base. On the condition that the articles themselves are expertly written and encompass more topics, you will be able to learn more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Web Hosting

Our web hosting plans include a comprehensive knowledge base where you can find info on all the difficulties that you may face and their solutions. You can find out how to set up and manage an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your email client are accurate, but you are not able to send emails, for example. We have done our utmost best to be as exhaustive as possible and to encompass all the available options so as to save you time and effort and to give you different solutions for each single problem. The knowledge base contains informational articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will help you become familiar with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in every Control Panel section, whilst if you would like to see the full article archive, you should go to the Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated plans feature extensive online help documentation where you will find information on all the functions that our in-house created Hepsia Control Panel offers, as well as solutions to different questions and obstacles that you could run into. All installation manuals offer exhaustive descriptions, which is the reason why you won’t have to worry about overlooking something in case you are aiming to export a MySQL database, for example. The troubleshooting articles cover a range of different probable reasons for specific issues and the solution for each and every one of them, so if you’re unable to send email messages although you have the right SMTP settings, for example, you can quickly see what the reason may be and correct the issue with a couple of clicks of the mouse in your email client. As the Hepsia Control Panel offers quite a few features, you’ll be able to find applicable articles in each single section. If you desire to browse all help articles, you can use the Help menu, which is located in the upper right corner of the Control Panel.