One of the common reasons to get a server of your own is the fact that you'll have comprehensive control over the software environment and you can install anything you'd like. This will permit you to run apps which need particular software to be present on the server, which isn't possible with a shared hosting server in which you could install software only within the account, but not on a root level. If you aren't very familiar with this sort of matters, nevertheless, you could encounter complications since managing a hosting server of your own is different from managing a conventional shared Internet hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, hence our admins can handle various tasks that should be performed or can resolve various problems that you may come across.

Installation and Troubleshooting in VPS Servers

The upgrade could be purchased for any of the VPS server plans no matter the Operating System and CP you have chosen or the task that you need to be executed as our administrators will aid you with anything relevant to the software on the server. This includes, but isn't limited to, installing third-party applications, setting up server options, troubleshooting scripts in case they do not function adequately, etc. The upgrade includes 1 hour of work and if a particular task requires less time, the remaining minutes shall be available for the future and will be listed inside the VPS billing CP. You'll be able to use the Installation & Troubleshooting service either as a separate upgrade or as an addition to the Managed Services upgrade, which supplies half an hour of custom work on your server. In this way, you can work on your sites without needing to worry that you'll not be able to use some program or losing time on complex matters.

Installation and Troubleshooting in Dedicated Servers

You may add the upgrade to any one of the Linux dedicated servers that we offer at any time that you need it. If you need some custom work from our administrators just after your web server is set up, you could acquire the upgrade during the server signup procedure, or if you need something to be performed later on, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service comes with 60 minutes work from our administrators on your server, so in case you face any difficulties to install a third-party piece of software or some application gives errors and doesn't work the way it is supposed to, our specialists will be able to aid you in a very timely manner. If a task takes less than 60 minutes, the remaining time will be available for future tasks and you'll be able to see it inside the billing area. This upgrade is suitable in the event that you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it comes with.