If your web hosting supplier offers live chat support, you'll be able to talk with a representative live and find out helpful info or get an issue resolved promptly. The key advantage of using chat as an alternative to calling to talk with a live person is that you need only a computer with web access, which means that you will not pay any rates when you are in a different country or state. Furthermore, it will be much simpler to copy and paste data such as domain names, usernames or error messages in other words details which are sometimes difficult to share with the other party over the phone. The live chat is also a considerably faster solution to contact your hosting supplier's support team in comparison to using a ticketing system. Last, but not least, in the event that some problem requires some more time to be taken care of, you are able to do something else while you wait for guidance on the live chat, so you will not lose time - something that is not possible if you're on the phone.

Live Chat Support in Web Hosting

We supply a live chat support service for all web hosting plans that we offer and we are able to assist you with almost everything live. If you don't have an account with our company yet, we're able to provide you with more details about the plans in order to help you to choose the most suitable plan. If you are a current customer, we will be able to assist you with any billing or general issue as well as with numerous common technical troubles, such as an email address installation in a desktop e-mail client. If you are unable to give us a call for some reason or you're in some country where we don't have a local phone number, our live chat is the best option to get in touch with us. Needless to say, some matters require longer time to investigate and test, so you will need to open a support ticket to our technicians, however, we will save you time and assist you with lots of problems on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we offer is accessible every day, even on holidays and weekends. It is the most effective way to find out more about our semi-dedicated plans if you do not have an account yet or to have a problem resolved if you are a client and our customer support agents will help you in real time no matter what time of the day you join our chat. If you wonder which package is better for your web sites, if you need a piece of advice whether you should obtain a certain upgrade and how to order it or when you've got problems installing an email account on your PC, you can get in touch with us and we will provide you with the necessary information instantly. The live chat is accessible even after our phone lines are off for the day, therefore when you have an account with us, you can be sure that you'll always receive prompt help with any kind of question or issue that pops up.