A 99.9% Server Uptime
Our web hosting system is based on a dependable, enterprise–grade hardware architecture and a strongly modified variation of Linux. Thus, no matter what your website is, or how many visitors you’ve got, or even if there is a DDoS attack, our physical machines will stay up and running and your sites will stay online.
All web hosting plans packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you select, our guarantee remains the same.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it is essential to also build your own network infrastructure. That’s the reason why we set up a custom–configured internal network in each one of our datacenter facilities. Relying on enterprise–class Juniper routers and switches, our internal network allows for mind–blowingly fast data transmission speeds and is also completely redundant.
Therefore, you can enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, no matter which hosting offer you have picked.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your cash at stake, you can’t feel really secure. This is why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you do not feel pleased with our web hosting service or in case you wish to get a more robust hosting solution, such as a VPS servers or a Linux dedicated servers – we will give you your money back in full, without any secret fees or return taxes.
24/7 Technical Support
If you own a web hosting company, your customer service technicians are of vital importance. This is exactly why we’ve meticulously handpicked a very competent group of technical support engineers, each with lots of years of practice behind his back. With their help, our company offers 24x7 support with all our web hosting packages.
And not only that, we offer a 1–hour response time guarantee. All support requests are responded to in less than an hour and our average response time is well under twenty minutes!