1 hour ticket response
Data Informasi’s team of technicians is focused on delivering quick answers to each of your inquiries. We will review your client support ticket once it’s been submitted and will respond with a solution to the problem within less than 1 hour after the tech support ticket submission. In fact, our average trouble ticket response time is twenty minutes.
A Premium–Quality Client Support Service
Our techs have huge experience in the web hosting plans sector and are practiced enough to provide a rapid solution to your problem. If, however, the case at hand is not within the competency of a support technician, the helpdesk ticket will be sent to a programmer or admin for additional assistance.
An Easy–to–Browse Help Center
Integrated into the Web Site Control Panel is an easy–to–navigate Help Center section, which includes different information sources. You can search through a frequently updated knowledge base offering web hosting account administration articles and web site administration articles, check out the instructional video tutorials or have a glance at the F.A.Q. archive.