Support and Help Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Answer Warranty

  • Our technical support Dept is working round–the–clock to handle all of your support demands. Each ticket you post to us shall be responded to within up to sixty minutes. If your case calls for help from one of our administrators, we are going to forward the ticket to the person in charge and will let you know that the problem is being resolved.

  • Top quality support service
  • Top–class Customer Support Service

  • We offer you 7 days a week technical assistance through a super–fast ticketing solution integrated into your Control Panel. You’ll be able to email us at any time about any of the software packages that come pre–configured on the virtual server, such as the desired Linux OS, the server administration panel and our in–house created Web Site Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Web Site Control Panel that is offered for free along with your virtual server, you can find an instructive Help section, which incorporates everything you should be informed on when controlling your internet sites and software. We have included a wide range of how–to articles and reviews and video tutorials that demonstrate the common web site management duties in an understandable fashion.