Customer Support Channels
A 1–hour Response Guarantee
Supplying top notch support on time is our high priority, so we support each web hosting plans plan with a one hour ticket resolution warranty. As soon as you supply a ticket or drop an email, our user help and support crew will do their best to generate the most appropriate resolution for your issue and to offer you help in due time.
A Top–quality Support Service
Our support service is supplied by a crew of educated technicians that are ready to respond to your inquiry without delay. You can easily make contact with the technical support staff by launching a support ticket from your Web Site Control Panel or by sending us an e–mail message. On business days, you may as well call us on the phone or make use of the online chat option.
An Intuitive Help Section
Should you require support while working on your online projects within the Control Panel, you could always just click the Help control key and find your problem in the variety of content articles that will come up. We have also turned the vast majority of articles and reviews into educational videos. The catalogue of training videos will come up if you pick the Videos option available on the top right.